FAQs & Directions

Pricing varies by season, so please click on "Purchase Tickets" to view pricing and availability for your desired date.

Tickets are NOT mailed or emailed. Please arrive to the depot 30 minutes prior to departure to pick up your printed tickets. You will not be able to board without these tickets.

You are always welcome to purchase tickets at the window but please be aware we do sell out frequently and cannot guarantee seats upon your arrival without a reservation. You are welcome to book either online or with a ticket agent by calling 1-888-456-6777. For special accommodations, please call to make your reservation.

We are happy to reschedule or cancel people who give advance notice for a $5 per ticket fee. We do not offer rain checks. If you decide not to ride the train due to weather, you can transfer or cancel for a $5 per ticket fee prior to departure. For tables, the fee to transfer or cancel your table is $25 for a 4-top, $20 for a 3-top, and $15 for a 2-top. Please note we do not issue refunds for weather-related issues after you have boarded the train. People who do not arrive will be charged the full balance of the reservation.

Please note there are no restrooms on the train itself but, there are restrooms at both stations and at the mine. There is also a gift store at both stations that offers novelties, as well as light snacks and drinks.

We run rain or shine, so please bring a jacket. If you decide to not ride the train due to weather, you can transfer or cancel for a $5 per ticket fee prior to departure. For tables, the fee to transfer or cancel your table is $25 for a 4-top, $20 for a 3-top, and $15 for a 2-top. Please note we do not issue refunds for weather-related issues after you have boarded the train.

Yes, we offer two depot locations, one in Georgetown and one in Silver Plume. The Silver Plume Station is only open from late May through mid-October. The Loop connects the two towns so whichever station you board from, you will ride the Loop to the opposite, then return back to your original station. The stations are 2 miles apart on Interstate -70. The Devil's Gate station is located in Georgetown; the Silver Plume Depot is one exit west of Georgetown off of I-70. The train ride is exactly the same from either departure point.

Sorry, pets are not allowed on the train. Only ADA-defined service animals are permitted. This does not include emotional support animals.

While we do our best to run steam as much as possible, we can never guarantee we will be running steam on any given day due to the preservation of these marvelous machines. Steam locomotives generally run from Memorial Weekend in May through early October. Diesel electric locomotives operate the remainder of the schedule.

The coach cars on the train ride are wheelchair accessible – Please let the reservation agent know if you have a wheelchair so that we can be sure to accommodate you. None of the Mine Tours are accessible by wheelchair due to steep and rough terrain. Groups that have more than 1 wheelchair in their group are encouraged to call our Group Reservations line at 303-569-0133 to better accommodate your group. Parlor cars have some limited seating for those in a wheelchair. Our Waldorf and Tahoe cars do not have wheelchair seating or accessibility due to their historic construction.

The Conductor will inform you when it is time to disembark for a mine tour. You may only disembark at the mine station if you have prepaid for a tour and are wearing a mine tour wristband. Boarding in Georgetown, you will ride approximately 30 minutes to Silver Plume, have a 15-minute layover, and then a 10-minute ride to the mine station. Please listen for the conductor's announcement so that you do not miss the mine tour.

Children under 5 years old are not permitted underground in either the Everett or Lebanon mines per state safety regulations. Children under 5 may visit the mines, but must stay above ground under the care of a parent or guardian.

The mine stays a chilly 40 degrees year round, so please bring a light jacket and comfortable, closed toed walking shoes. Flip-flops and sandals are not appropriate given it can be wet in the mines.

Unfortunately, our mine tours are NOT handicap accessible as they navigate a historic mining site with steep grades on uneven gravel.

Please wear closed-toe shoes or sneakers, and bring a jacket for the year-round 44 degree temperature inside the mine! All guests must wear provided hard hats.

The mine tour adds another 1 hour and 15 minutes to your trip, for a total of a 2 hour and 30 minute excursion with the train ride.

The tours involve about 3/4 of a mile of walking into dark, enclosed spaces. Due to the walking terrain to the mine site, the mine tour is not recommended for young children who cannot walk the entire distance on their own, anyone who is mobility impaired in any way, or those who might have a problem at 9,000 feet in elevation. Strollers and wheelchairs are not permitted. Weather conditions can change rapidly, so please come prepared for an outdoor adventure!