Frequently Asked Questions:
WHAT IS THE DIFFERENCE BETWEEN DEVIL'S GATE AND SILVER PLUME?
*The Devil’s Gate station is located in Georgetown; the Silver Plume Depot is one exit west of Georgetown off of I-70. (The stations are about two miles apart by I-70, but about 4 miles by train.) The train ride is exactly the same from either departure point; however, the first class parlor cars only board at the Georgetown station until May 26, then only from the Silver Plume station Between May 26 - October 9, 2017. Then again from Georgetown through the end of the year.
* The Georgetown Devil’s Gate station is located on I-70 about 45 miles west of Denver. Exit #228, right on Argentine Street, about ¾ of a mile, right at fork in the road onto Loop Drive.
* Silver Plume is one exit (two miles) west of Georgetown on I-70. Exit #226, located just off I-70, on the south side of the interstate.
HOW LONG IS THE TRIP?
* The train ride by itself is about 1 hour and 15 minutes long. If you decided to tour one of the silver mines, that will double your time to 2 hours, 30 minutes.
CAN YOU RIDE ONE-WAY OR GET OFF BETWEEN STATIONS?
* No. The only disembarkation point between the stations is the mine site; only passengers with mine tickets may disembark here.
HOW SAFE IS THE TRAIN?
* Safety is the most important aspect of our attraction. Our staff performs daily track inspections, and has both State and Federal safety inspection approval.
WHAT IS YOUR CANCELLATION POLICY?
* We are happy to reschedule or cancel people who give advance notice. The fee is $4 per ticket.
* We do not offer rainchecks.
* People who simply do not arrive will be charged the full balance of the reservation.
WHAT FACILITIES ARE AVAILABLE?
* There are restrooms at both stations and at the mine. There is a gift store at both stations that offers novelties, as well as light snacks and drinks.
FAQ FOR MINE TOURS:
These are guided walking tours through authentic 1880s silver mines. The basic Lebanon tour includes the Mine Manager’s office, the Miner’s change room, the tool room, and the Lebanon Mill.
CAN YOU TAKE A MINE TOUR WITHOUT RIDING THE TRAIN?
* No, the mine tour is accessible only by train.
ARE THE MINES WHEELCHAIR ACCESSIBLE?
* Due to the historic nature of our property, the mines are NOT wheelchair accessible. Also, no strollers, car seats, or baby backpacks are allowed.
HOW STRENUOUS IS IT?
* The Lebanon mine tour involves about 3/4 of a mile of slightly-strenuous walking on a dirt path, gravel, and boardwalks. Visitors will go about 500 feet into the mountain.
* The Lebanon extended mine tour takes the same amount of time, but skips the exterior buildings, and goes about 1,000 feet into the mine.
* The Everett mine tour takes guests about 250 feet into a mine, and focuses more on what a mine might look like if it was in operation today. Guests on this tour also pan for gold, and can take home whatever they find!
WHAT SHOULD I WEAR
* Guests should wear closed-toed shoes (like sneakers) and bring a coat or sweater – the mines are a constant 40 degrees.
WHAT FACILITIES ARE AVAILABLE?
* Restrooms are available at the mine. There is also a drinking fountain and soda machine.